Solution

Mass-Transit Computerized Ticketing Systems


Our History in MTCTS

CNS’ History in MTCTS dates back to 2002 when CNS delivered the first Computerised Seat Reservation Ticketing System (CSRTS) software solution for Bangladesh Rail. Since then, we have continued to further develop the CSRTS software solution for the railway year on year by building upon our extensive experience whilst incorporating innovative technological solutions.

Our repeated success in delivering for Bangladesh Rail has led to almost two decades of CNS’ continued involvement in Bangladesh Rail. Building upon the expertise developed in this field, CNS has gone onto develop the proven MTCTS system, adaptable to all forms of Mass Transit including (but not limited too) Rail, Bus, Metro and Tram.

Operator Benefits

Boasting an open-ended architecture allowing for the rapid introduction and use of different ticket purchasing platforms beyond those already in use, MTCTS provides Mass Transit operators with a reliable, yet entirely flexible, platform. The system is a proven success already with Bangladesh Railway dedicating 25% of the network's ticket reservation quota wholly to the MTCTS. A streamlined easy to use, and accountable system with industry-leading functionalities, the MTCTS has repeatedly delivered substantial financial benefits to operators.

Railway ticketing and Seat reservation services for the Bangladesh Railway

With a robust monitoring and auditing system that tracks ticket sales and payment reconciliation, the MTCTS has delivered large revenue increases as demonstrated in the case of Bangladesh Rail. Furthermore, anti-counterfeiting measures such as the inclusion of photo-IDs and QR codes on tickets have limited the scope for unauthorised ticket resales, further increasing the revenue of MTCTS users whilst clamping down on such activities. Following a record of success in Bangladesh, this leading ticketing software solution has been further developed to cover a whole range of functionalities, ready to be deployed and improve the efficiency of Mass-Transit Systems around the world.

CNS Technology

CNS’ MTCTS technology is developed from our longstanding Rail Ticketing System (RTS), the base application system for Ticketing Service Provision where other application software(s) can be built around it. In the core of the RTS, a data aware executable component (a custom-built Servlet) named “Core Ticketing Engine (CTE)” resides as a memory resident program (TSR). The CTE takes care of accepting (or rejecting) ticket issue/refund/reservation requests, validating and storing values into resident databases over the cloud which can then be retrieved on request. As there is no other interface than the specially built Application Programming Interface (API), it can only listen to a secured port after a Diffie–Hellman Key Challenge and Necessary key exchanges between the client and the server (the caller and the responder) has been performed appropriately as per the set protocol. The session would be encrypted with DES3 Algorithm and would provide solid security at network and software level. Abstracting the database with the API and would also provide security against phishing and packet sniffing by intruders.

This innovative technology enables railway operators or the Client to use the CTE as a secure web service to meet requests using industry standard JSON/SOAP data structure. These components make up, along with other key elements, the core of the CSRTS that is used by Bangladesh Rail. To Bangladesh Railway, this allows any standard device, application, software, database or web service to consume the core ticketing engine service’s data. Therefore, providing the client with endless possibilities to include mobile ticketing, internet-based ticketing and of course traditional ticketing from POS counters using application software built around the core ticketing engine. Messaging, Storage and Web platforms can also be pushed through the API to host the entire system on top of the Cloud Computing Platform.

The importance of having an adaptable core ticketing engine built as an industry-standard generic web service is enormous. Rapidly changing technology is a challenge for most large investment projects where technology limits itself to adaptation impairments. The use of RESTful API with well-perceived data consumption ecology enables clients to introduce any newer technology on top of the core ticketing engine. This will also enable the general public to discover the services being provided through popular social networking sites or through an app downloadable from the Android Marketplace. On top of that, with the increasing popularity of Cloud Computing, the entire system can be hosted over the cloud to provide a platform, protocol and storage to the client users.

The System has four major aspects:

  • ● Counter Based Point of Sales (POS) Application in Railway Counters
  • ● Mobile Based Ticketing (mTicketing) System (Click Here to Download White Paper)
  • ● Web Based eTicketing System (Click Here to Download White Paper)
  • ● Single Point Reconciliation and Back Office System for Railway Ticketing